The Moth Saint Logo

Privacy Policy
Last Updated: [Insert Date]

At The Moth Saint (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when using www.themothsaint.com (“the Site”).

1. What Information We Collect

When you visit or make a purchase through the Site, we may collect:

A. Personal Information

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment information (processed securely via third-party providers)

B. Technical Data

  • IP address

  • Browser type

  • Device type

  • Pages visited and actions taken on the Site

C. Marketing Preferences

  • Your subscription status to our newsletter or promotional communications

2. How We Use Your Information

We use the data we collect to:

  • Process and fulfil your orders

  • Communicate with you about your order

  • Respond to customer enquiries

  • Improve the Site and our services

  • Send marketing emails (only if you’ve opted in)

  • Comply with legal obligations (e.g., for tax records)

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Payment providers (e.g., Stripe, PayPal) to process transactions

  • Shipping carriers to deliver your order

  • IT service providers for site management and security

  • Email marketing platforms (e.g., Mailchimp) if you’ve subscribed to updates

All third-party providers are contractually obligated to protect your data and only use it for the services they provide to us.

4. Cookies and Tracking Technologies

We use cookies to:

  • Enable basic website functionality

  • Analyse site traffic

  • Tailor your experience on the Site

You can manage your cookie preferences in your browser settings.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (in certain cases)

  • Object to or restrict how we process your data

  • Withdraw consent to marketing at any time

To exercise your rights, contact us at [Insert Contact Email].

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described above, including to meet legal and accounting requirements.

7. Data Security

We take reasonable measures to protect your information from loss, misuse, and unauthorised access, using secure technologies and limiting access to trusted parties.

8. Children

This site is not intended for use by children under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you can contact us at:
Email: contact@themothsaint.com
Address:  42 Whittington Road, SN5 7DF

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